Privacy Policy for Shields Handyman Services

Last Updated: September 08, 2025

At Shields Handyman Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website ShieldsHandymanServices.com, use our services, or interact with us. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Contact Information: Name, email address, phone number, and mailing address provided when you book a service, request a quote, or contact us.
  • Account Information: Username, password, and other details if you create an account on our website.
  • Payment Information: Credit card details, billing address, or other payment-related information processed through secure third-party payment processors.

b. Non-Personal Information

  • Usage Data: Information about how you interact with our website, such as IP address, browser type, device information, pages visited, and time spent on the site.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze site performance, and deliver personalized content.

c. Information from Third Parties

  • We may receive information from third-party platforms (e.g., social media or review sites) if you interact with us through those services or link your account.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and manage our handyman services, including scheduling appointments, processing payments, and communicating with you.
  • To respond to your inquiries, provide customer support, and send service-related updates.
  • To improve our website and services by analyzing user behavior and preferences.
  • To send promotional materials, newsletters, or offers (with your consent, where required).
  • To comply with legal obligations or protect our rights, property, or safety.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

  • Service Providers: With trusted third-party vendors (e.g., payment processors, email services, or analytics providers) who assist us in operating our website and services, bound by confidentiality agreements.
  • Legal Requirements: When required by law, such as to comply with a subpoena, court order, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • With Your Consent: When you explicitly agree to share your information, such as for testimonials or referrals.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Update: You can access or update your account information by logging into your account or contacting us.
  • Opt-Out: You may opt out of marketing communications by clicking the “unsubscribe” link in emails or contacting us directly.
  • Cookies: You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our website.
  • Data Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.

6. Cookies and Tracking Technologies

We use cookies to:

  • Ensure the website functions properly (essential cookies).
  • Analyze website traffic and performance (analytics cookies).
  • Personalize content or ads (marketing cookies).

You can control cookies through your browser settings or our cookie consent tool (if applicable). For more details, please review our Cookie Policy [link to Cookie Policy, if applicable].

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete it.

9. International Data Transfers

If you are located outside [Your Country], your information may be transferred to and processed in [Your Country or other locations where our servers or service providers are located]. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: josh@shieldshandyman.com
Phone: 330.474.9790

We will respond to your inquiries as soon as possible.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.